Privacy Policy

Last updated: 10th Jun 2023.
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At Wizy.Chat, we respect the privacy of our users. This Policy outlines how we collect, use, and disclose your personal information when you use our Service, consisting of websites, mobile applications, and other online products and services. Your privacy is important to us, so please read this Policy carefully.

This Policy may be updated from time to time and we will indicate when changes have been made by revising the date at the top of this Policy. By continuing to use our Service, you agree to be bound by the modified terms of this Policy. As a courtesy, we will provide additional notice of any material changes to this policy and provide you with an opportunity to opt-out of using or sharing previously collected information in a materially different way. We encourage you to review the Policy whenever you access the Services to make sure that you understand our information collection, use and disclosure practices.

Information That You Provide to Us

When you use the services of WizyChat, you may provide certain information such as your name, email address, phone number, address, credit card information, photo/avatar and other contact details that you choose to give. This can happen when you: create an account; subscribe to a paid version of the services; get in touch with WizyChat customer support through email, live chat or other means; submit a resume online; participate in surveys; integrate third-party data with WizyChat; or communicate with us through the Services.

WizyChat stores, processes and maintains all the documents you create or upload as part of your usage of the Services, such as workspaces, sharing lists, and other data related to your account in order to give you the best service possible. This includes keeping older versions of your files, too.

How We Collect Information

We collect the following personal information from you:

When you use the WizyChat services, our servers will record certain information about your activity. This is similar to other web services, and we use permanent and session cookies, web beacons, and pixel tracking technology to record data such as your account activity (like storage usage and number of log-ins), information that you view or click on (like user interface elements and links), other log details (such as browser type and IP address) and to remember your preferences. WizyChat may also collect automated error reports if there is a software malfunction; these reports may contain some of all of the information from your workspaces and can be used to help diagnose issues with the WizyChat software or services.

Information We Collect From Third Parties

We may combine the information we collect through our Service with information from other sources. For instance, if you create or log into your account using a third-party social networking site, we will have access to certain details from that site such as your name, account data, and connections, in accordance with the authorization procedures set by that social networking site.

If you decide to purchase a subscription to the paid version of our Service, we might get information regarding your purchase from our third-party payment processor.

To better understand how users access and use the Services, we use analytics services and software from third parties. These tools and services place cookies, web beacons, and other devices or technologies on our Services to track traffic data. This type of data usually includes details such as your IP address, Internet Service Provider, web browser, the amount of time spent on webpages, the links clicked, and the advertisements that appear on those pages. With this information, we can improve our Services and enhance your experience, identify popular areas and features of our Services, and keep track of visits.

How We Use Your Information

We use the personal information collected through the WizyChat services for reasons mentioned in this Policy or revealed to you when related to our services. For instance, we might use your data to:

  • Operate and optimise our services;
  • Send you advertising or promotional materials including details of new products, competitions, features and advances, special offers and other events relevant to WizyChat and our chosen partners;
  • Deliver the requested products and services, process transactions and keep you informed, including through confirmation emails and invoices;
  • Give you technical notices, updates, security alerts, support and administrative messages;
  • Respond to your queries, comments and requests, and supply customer service;
  • Monitor and assess trends, use and activities linked to our Services;
  • Personalise and enhance the Services and provide content, ads, communications or features that suit user profiles or interests;

When using some of our features (e.g. payment processing services such as $$, sharing features from social networks like Facebook and Twitter, etc.), you may be disclosing data to the third party, which may include allowing them to process your data. This Privacy Policy does not regulate how these third parties access and use your data.

The use and transfer of information obtained from Google APIs will adhere to the Google API Services User Data Policy, including its restrictions on use.

Additionally, WizyChat reserves the right to review workspaces to troubleshoot any issues with the WizyChat software or service, or to make sure our Terms of Service are being met

Disclosure of information

We are not disclosing any of your information to anyone but your team. We only use your personal data to improve our Services.

We do not sell, lease or transfer your personal information to third parties, but we may and sometimes shall disclose your personal information if one of the following circumstances occur:

  • as required by law such as to comply with a subpoena, or similar legal process;
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
  • if we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information;
  • to any other third party with your prior consent to do so.

Data Security

WizyChat takes reasonable steps to protect your personal information as well as your workspaces from being lost, misused, subject to unauthorized access, disclosure, alteration, or destruction, and also to guarantee that you will have continuous access to your workspaces.

Your data protection rights

You can end your usage of WizyChat at any moment.

You can update, correct or delete information about you at any time by logging into your account and modifying it, or contacting us at contact@wizy.chat. We will retain your personal information for the required period as described in this Privacy Policy. If you want to deactivate your account, please email us at contact@wizy.chat, although we may keep certain data due to legal or genuine business reasons. We may also keep cached or archived copies of information about you for a certain amount of time. We will respond to your request within 30 days.

You can choose to opt out of receiving promotional emails, text messages or mail from Www by sending an email to contact@wizy.chat. Even if you opt out though, we may still send you transactional or relationship messages, such as emails relating to your account or our ongoing business contacts.

Most web browsers come with cookies enabled by default. You can usually opt to set your browser to remove or reject cookies if you prefer, however this will not necessarily affect third-party cookies used in connection with our Services. Please be aware that choosing to remove or reject cookies might reduce the availability and functionality of our Services.

Contact Us

If you have any inquiries or worries about this Policy, please get in touch with us at contact@wizy.chat